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Tot Hill Farm Golf Club
Played On 02/24/2021Mike Strantz disrespected
I adore this track and am a huge Strantz fan...unfortunately the staff, maintenance and most importantly the management is so poor that I will not return. Booked on Golfnow with the range balls option so I could warm up...arrive early and the range is closed and no offer made for the additional charge. I played 9 holes and left because the condition of the greens and course were so far from what I imagine Stantz invisioned. Starter was down right rude. Here’s where it gets real bad. I left my brand new range finder(top of the line bushnel) attached via the magnetic side to the cart frame. I called back less than an hour after I left and spoke to Janna, who seems uninterested and unconcerned. I asked her if she could check my cart and or call down to the cart barn and check immediately because I was 100% certain of where I left it. She then hung up on me, I called back 5 times and she refused to answer the phone. I left a VM and was never called back. I have called back 2x now and spoke to Chip the manager...explained the situation and I owned the fact it was my fault for leaving it, yet there was zero apologies for any of the aforementioned. Unfortunately the amazing track will no longer be in my rotation or on my recommendation list. Sad, I truly love this course and Strantz designs, but a golf course is only as good as the team that cares for it and it’s patrons...this team in my opinion has an extremely dis functional approach to how they care for the course and their guests.
Rocky River Golf Club at Concord
Played On 02/04/2021The Preserve at Jordan Lake Golf Club
Played On 12/09/2020No range for the daily golfer
Course was a bit wet, bunkers and greens did not match up with the practice facilities. Layout is awesome! My main issue is simple...the course has a nice looking range, mats to use to protect the practice tees, but stated that the range was closed...the range wasn’t closed...it was closed to daily fee players, non members or anyone not getting a lesson. It was 43 degrees when we tee’d off, utilizing the range would have made the round much more enjoyable. If you want to be snooty and high class...go completely private and tell the public to stay out, otherwise treat the public like kings and watch the money pile up!