u773625355

I booked my tee time through golf now, and had put in to play on a Sunday and somehow the date got reverted to Wednesday. I get an email on Thursday showing that I missed my tee time and was being charged full amount for not show. I immediately call golf now to find out how my time I thought I had booked for Sunda got moved to Wednesday and told them I may have made the mistake and not noticed it changed back, but never the less I wanted to still play Sunday. I knew there woukd be a difference in price which I was more than happy to pay if they would have moved my day to Sunday and worked with me. The manager of the proshop Jessie was of no help or understanding of the issue. It's just sad that a business establishment would rather lose business than to have worked with me on it and kept me playing. I understand the cancellation fees and what not but I feel it would have been different if I just wanted a refund and didn't want to play but to turn away golfers who want to play at your course and have no customer service I feel is bad for buisness. Ended up going to Virginia Beach National (First Tee) and played 18 Sunday. I'm not upset about the lost money I'm upset that the course was unwilling to work with someone who wanted to come play at there course for the first time. I play golf pretty regularly and can promise Stumpy Lake will never get anymore of my money.