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Ventana Canyon - Canyon Course
Played On 05/22/2017Customer satisfaction?
What a surprise to book the Mountain course through Golf Now only to find out it was closed for maintenance. Instead we were placed on Canyon where we were told we had no time to warm up, yet we're waiting on every hole. Staff refused to address a group who proceeded to the woman's tee (while we were on the men's tee). Our concern was safety. Staff indicated they were members and would not move even if asked. Despite that we were paying customers and felt uncomfortable with 4 women sitting within our hitting range. The final lack of customer focus was when they delivered it clubs to the parking lot but neglected to replace our head covers after cleaning it clubs. When we walked back down to retrieve the missing covers the staff asked us what we forgot? We forgot nothing and will not forget how the staff at this course exhibited a total lack of customer appreciation. Satisfaction? Not here!
Forty-Niner Country Club
Played On 09/24/2013Warm Up on This Course
Although disappointing conditions this course continues to provide a venue for warming up for the season. The staff in the pro shop are exceptional and make up for what the course lacks in condition.