Lives
Tucson, AZ
Handicap
20-24
Skill
Intermediate
Plays
A few times a week

Review Statistics

Average Rating

3.5
3.5
Total 2 Reviews

Rating Breakdown

2 Reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
0
1 Stars
0
Recommended Courses
2
Not Recommended Courses
0
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
09/25/2013
Last Review
05/23/2017

Reviews Map

Reviews

3.5
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Recommended
Review has

Ventana Canyon - Canyon Course

Played On 05/22/2017
I Recommend This Course
4.0
Verified Purchaser
Previously Played

Customer satisfaction?

What a surprise to book the Mountain course through Golf Now only to find out it was closed for maintenance. Instead we were placed on Canyon where we were told we had no time to warm up, yet we're waiting on every hole. Staff refused to address a group who proceeded to the woman's tee (while we were on the men's tee). Our concern was safety. Staff indicated they were members and would not move even if asked. Despite that we were paying customers and felt uncomfortable with 4 women sitting within our hitting range. The final lack of customer focus was when they delivered it clubs to the parking lot but neglected to replace our head covers after cleaning it clubs. When we walked back down to retrieve the missing covers the staff asked us what we forgot? We forgot nothing and will not forget how the staff at this course exhibited a total lack of customer appreciation. Satisfaction? Not here!

Conditions Excellent
Value Average
Layout Good
Friendliness Good
Pace Good
Amenities Good
Response from on 05/26/2017:
Thank you for leaving your feedback and review on Ventana Canyon, it is important to us. We regret to hear that your round was not as enjoyable as it could have been due to the complication you may have experienced at the course in regards to the level of customer service and the maintenance. We assure you it is our utmost priority to provide a pleasant and golfer-oriented experience for every one of our golfers. This is not a typical day at Ventana Canyon and we urge you to come back and let us know while you're here what we can do to make it the best golfing day possible for you and your group - we want you to leave with a smile from ear to ear and we do look forward to serving you.

Forty-Niner Country Club

Played On 09/24/2013
I Recommend This Course
3.0
Verified Purchaser
Previously Played

Warm Up on This Course

Although disappointing conditions this course continues to provide a venue for warming up for the season. The staff in the pro shop are exceptional and make up for what the course lacks in condition.

Conditions Poor
Value Excellent
Friendliness Excellent
Pace Excellent
Difficulty Extremely Easy
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