Review Statistics
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
03/11/2017
Last Review
03/11/2017
Reviews Map
Reviews
2.0
Golf Summerlin - Highland Falls Course
Played On 03/10/2017Decent course lousy service
Course was nice, pretty easy track. Staff was rude and unfriendly. Bring your own food and drink. No drinking water or beverage cart on the course that we saw. Course Marshall drove by and didn't say a word. Cart staff seemed like they didn't care if you enjoyed the round or not and I got yelled at for parking in the wrong place. Restaurant service was very slow and unfriendly. No service at bag drop. Had to load our own clubs. Won't go back.
Conditions
Average
Value
Fair
Layout
Average
Friendliness
Poor
Pace
Excellent
Amenities
Poor
Response from Golf Summerlin on 03/15/2017:
Hi Glentillery,
We apologize that we weren't able to provide you with the typical 5-star customer experience that we typically strive for. It sounds like we messed up on multiple fronts with regards to our level of customer service. We take your comments very seriously and are working to address these concerns with our staff. Thank you for playing with us and for leaving your feedback. We hope to be able to earn your business back in the near future.
Sincerely,
Golf Summerlin Management
