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Oregon City Golf Club
Played On 09/03/2017Poor Customer Service
One staff member makes playing at Oregon City Golf Club miserable. We have played there twice in the last year. Dealt with this same employee in the 'Pro Shop' both times. Absolutely no customer service and incredibly rude. He does not have any respect for customers and has an attitude like we are bothering him.
The first experience- we had originally paid for 9 holes with cart. The course was completely empty and we decided we wanted to play another 9. Not an exaggeration- course was completely empty on a Saturday afternoon. I spoke to this person in the 'Pro Shop.' He would not let us play for the additional $14/player that would have made it the regular 18 hole with cart price. We had to pay the same original 9 hole price with cart. On that day it costs us a total of $136 to play 18 holes with cart. $20+ more than it should have. I could get over it being incredibly overpriced; what I could not get over was his lack of respect and rudeness handling customers. It's actually fairly hard to put into words how disrespectful he was to my girlfriend and I.
This past weekend we played there again. Same as the first experience, the course was fairly empty on a holiday weekend. I think there was maybe 3-4 groups on the whole course. We played 18 holes in under 3 hours. My girlfriend asked this same gentleman about a replay rate. He gave her the same disrespectful and rude attitude he had given me during our last experience.
This is my first time leaving a review on any type of platform for any service. My girlfriend and I both enjoy this course and it's views. I would say, however, there has to be a correlation between the courses' customer service and lack of players. I hope, if anything, they will read this review and other reviews I have seen echoing that same sentiment and look to make positive changes.