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Indian Bayou Golf Club
Played On 11/24/2017Great Course
We played the course for the first time and it did. It disappoint. The staff was fantastic and the course was beautiful. The greens were very fast so it took a few holes before we adjusted. I would definitely recommend this course and will make sure to book a T time every time I visit Destin. Thanks for a great round.
Trilogy Golf Club at Vistancia
Played On 05/07/2017Poor Customer Service and Planning
First time on the course, they run sprinklers right on the the T's with no way to get around getting sprayed and soaking our gear. You'd think for the price of the course, they could plan that better. Last 2 holes, golf cart dies and we had to push it and when we informed Trilogy of it the guys just laughed and when we told them about he sprinklers they just shrugged. I will avoid going to this course even though I live right there.
I really appreciate the response from Scott and Kate and making the effort to explain the watering situation and really cared about my experience. I will definitely be back and giving it another try. Thanks!
Apologies for the delay - please contact scott.mattiello@trilogygolfclub.com. Many thanks!
Kate
Kate, that would be great to discuss with the GM. Can you provide the contact info?
Hi @stellalcolin - it sounds like our sprinklers mistimed. We don't typically run them during hours of play - so I would think this was an unfortunate system error. We'll ensure the course superintendent is aware of this mistake.
Our team will always prioritize reaching guests with a dead golf cart on course. Pushing the cart is certainly not part of the experience. Would you like to reach out to our General Manager? Your experience is atypical and we'd like the chance to learn more and make it right! - Kate