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We arrived 30 minutes early for our 1107 tee time. There were no balls on the driving range and when we asked the starter he informed us that there were balls because he ordered them replaced 30 minutes ago. No balls were on the range, but when we were calle to the tee at 1125 balls arrived for the next golfers. We teed off 30 minutes late because the group in front of us were added by the starter. Play was extremely slow and after 1 1/2 hours we finished hole 4, waiting 8-10 minutes between shots. We called the starter from our cell phones as did our playing partners we were assigned. After 9 holes nd 3 1/2 hours we went to the starter and were informed to go to the golf shop and get a refund which we did. Weather was great, course conditions were fine but never have we experienced this slow of play. This was our 3rd round of golf in 10 days at Desert Springs and our worst experience. Rangers were not visable or able to speed up play. I hope next year will be better. We stayed for 2 weeks in Feb and have for the last 10 years.