VAN9144828

I made reservation for course the day before I was to play via Golfnow. When we arrived to play, we were informed that the course was closed due to flooding on course. My problem was that, obviously the course was flooded before I drove an 1.5 to get there. I don't know why the tee times were still listed for this course on Golfnow, as it was obvious the course could not be played in that condition. we were told that they might be open by this weekend. I'm sure if I went to Golfnow, I could reserve a tee time for tomorrow, and it would still be closed. I wasted time, gas, and the opportunity to play somewhere else.

Great course, in great condition, and very nice layout. Have played it about 5 times in the past 4 weeks. Very well maintained. Staff responsive and helpful. I live about 1.5 hours away, and enjoy taking that drive to this course.

Great layout, friendly professional staff, hassle free check in. Highly recommended course.

Having played this course many times last season and several times this season, I have consistently found management to be generally the worst staff, I have encountered, when it comes to dealing with "customers". The attitude is one of we really don't care if you play or not. I have experienced this rude non professional behavior first hand, and have talked to other golfers who have experienced the same issues I have observed. I have met other golfers at Potomac Potomac, strangers, who have expressed these same sentiments, and golfers at other courses who have the same experience. It appears to me that golfers who use Golfnow are particularly treated in an unprofessional manner, but I have talked to others who scheduled tee times with the course and experienced the same issues. I am only one person, but I will not play there again, and would not recommend anyone I know or don't know to play there.

I enjoy course and have played there regularly, as it is convenient and close to my residence. I have not found the check in staff to be friendly, compared to other courses. Additionally, there seems to be some descrepancies regarding checking in and fees for range balls. I have checked early and gone to range with no fee, been told to pay for range balls even though I have paid for around of golf, have paid range fees for one person & told that playing partner could use also without additional fee, have been told that each player has to pay for range balls. Have gotten to course early and told I can't check until approx.15-20 minutes, prior to tee time. If I hadn't pre paid and scheduled a tee time, I could somewhat understand, but pre paid & scheduled tee time, give me a break! I'm checking in, not going out until scheduled tee time, unless directed to go by staff.