Thanks to Mike P., Jay B., John O., and everyone else who shared a comment on last week's tip called, "Don't You Love it When..." (the little things golf resorts do right).
Today, I thought we'd have some fun and rant a little about the opposite: what really grinds our gears (hint at right).
Here are some of my biggest pet peeves (and I'd love to hear yours in the comments section below).
Don't You Hate it When...
...you show up and are surprised to find aerated greens? Really? Did you think we wouldn't notice the hundreds of holes? C'mon guys, it's almost 2015 -- put a 'course conditions' section on your website and mention any maintenance when people call. I also think a reduced experience should be balanced by a reduced fee.
Here's the full video of that toddler going absolutely BALLISTIC (at :25) for missing a 'gimme' on an aerated green...
...the pace of play policy is all talk, no action? Cool, you've pace rated your course. You have reminders printed on your scorecards. You have the requisite "big clock" near the 1st and 10th tees. You have a swarm of rangers. Now ask them to actually do their jobs and earn their free golf.
...a special package or "deal" is really just a marketing gimmick? Dear golf resorts: want us to get excited about your golf package? Offer something meaningfully more exciting, convenient, less expensive, and/or value-laden than purchasing à la carte. Come up with something you'd be proud to tell your friends about...then tell us.
... you're forced to endure a pre-round lecture? I once had a starter launch into a (no exaggeration) eight-minute soliloquy about every little detail of the golf course, 90% of which was obvious ("The first hole has fairway bunkers on both sides. You'll want to stay out of those..."). Yes, starters are important, but their most important job is to...get you STARTED.
...you get nickel-and-dimed to death? Is there anything more bewildering than a course that charges a $200 green fee and tacks on an extra five or eight bucks if you want to hit a (tiny) bag of range balls? And another $10 for a yardage book? And another $10 for (mandatory) valet parking?
...practice is a pain? Maintaining a spiffy grass practice tee can be challenging at certain times of the year, but it's nonetheless a bummer to pay top-dollar to play golf, only to be subjected to thin, chewed-up, harsh mats at the range and rocky-feeling, limited-flight golf balls.
...you have to complain just to get an "adequate" room? Even within the same room category there are usually some "dogs." But if it's so easy to switch me to an "adequate" room when I complain, why not skip this charade, give me the decent room from the outset, and leave the crummy ones vacant?
These are just a few annoyances that make you wonder if golf course/resort management has any clue about what it's like to be a customer.
What do you think? How would you finish this sentence:
Don't you hate it when...
Please share your thoughts or read what others are saying below.