Rancho Park Golf Course

Me and my group of 3 arrive at 9:20 for a 9:30 tee time. Unfortunately by the time we were there they had already given our tee time away. After escalating the issue with different members of the staff, three different employees told us new standards for when check in must be completed. One told us 25 minutes before, another told us 20, and a third told us 10. Myself and another member of my group came from a great distance to get to the course. And they did not issue a refund at all. There is no clear and concise language between golf now and the course in regards to what time check in needs to be done prior to a round. It was especially disappointing considering I've played this course before and have checked in later than 10 minutes before.

One would have thought, that with the tremendous amount of rain that LA had over the past 3 months, that the course would be lush and in perfect shape with grass everywhere and no dead spots.
Wrong.
It’s unconscionable that they did not put in any work this whole time.
3 months of free water!!! And they didn’t work on any of the dead spots. There are still large pockets of dead spots with no grass, hard caked mud, even around the green fringes. For example, hole 6, the right side of the green is literally dead, massive indented fringe off the bunker’s edge. On the fairway at 5, they’ve tried to punch some holes and soften up the hard pan in the middle where they used to have a temporary green but it’s been years since, and they haven’t done anything to the ground so it’s almost bare.
And the usual bare spots all over the course. Why did they not just put in one day’s work at each spot over the last few months when there were few players on the cold wet days and add some peat and turf and try to grow those areas?
It’s so unconscionable. Just unbelievable.
And that 9the green! My gosh. It’s still rippled with waves. They could have stripped it completely and re-done it, it’s been horrible for a couple of decades! Decades!!! Can you believe???
Just so sad.

I play Rancho Park every Friday -it’s a great course
The usual price for our group is $24 as we’re all seniors
Tee times are extremely hard to get so i was told about Golf Now Hot deals
$40 for round and cart is very good value
The day we played due to the inclement weather over the past week there were no carts walking only
So when i informed Golf Now there were no carts they refunded me $24 ( $6 a cart)
The usual pricing at the course is $16
I’ll never use this service again