Review Statistics
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
1
Not Helpful Votes Count
0
First Review
07/23/2018
Last Review
07/23/2018
Reviews Map
Reviews
1.0
Shining Mountain Golf Club
Played On 07/20/2018The event coordinator Kimberly Smith, blocked me 5 tee times for 20 people. She also held a confirmed banquet private room for lunch for 20 people. I booked this almost 2 months in advance and have a confirmed email from Kimberly Smith. I coordinated this because I had 200 family members arriving in Manitou Springs for a reunion. She canceled my booking out 5 days before my family was to arrive, coming from all over the country and also from other countries. She would not return any of my phone calls, and her manager voice mail box was full and would not take any messages. Very poor customer service.
Friendliness
Poor
Response from Shining Mountain Golf Course on 10/16/2018:
We're very sorry to hear about this inconvenience. We understand that not being able to accommodate your party a week in advance was absolutely not ideal and we do apologize.