Review Statistics
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
08/12/2019
Last Review
08/12/2019
Reviews Map
Reviews
2.0
River Oaks Golf Club
Played On 08/12/2019No Customer Service
The course is not a bad layout. I have played there many times. A new group took over a couple of years ago and they are operating on a tight budget. The desk person is a very unpleasant, gruff woman who does not have a clue about building the customer base. She rules with an unbending and arbitrary attitude. She overcharged me on a expired Golf Moose voucher and told me to call Golf Moose if I didn't like her answer. While Golf Moose informed me that the handling of these types of situation is up to individual course policy, they agreed that it could have been handled much better. I will not be returning to this course unless they get a new person to handle the desk and keep their rates commensurate with the condition of the course.
Conditions
Average
Value
Poor
Layout
Good
Friendliness
Poor
Pace
Average
Amenities
Fair
Difficulty
Moderate
Thank you for taking the time to give us some insight into the areas we need to improve on. We apologize for not providing you with the experience you deserve. We will most definitely make sure this issue is remedied.
River Oaks Golf Club