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The Vineyard at Escondido
Played On 04/13/2019First impressions matter
I decided to take my 10 year old twins to a new course for us based on the ability to play after noon on a Saturday, with their Jr Golf Program. I was immediately told by the snooty club house man, "You can't get them on till after the twilight which is 2:00 PM". I said ok, but the website of the program your club belongs to states it is available after noon. Quote of the SCGA website for Vineyard at Escondido states "SCGA JuniorWalk up only (no tee times), M-Th Anytime, Fri-Sun and holidays after 12pm, Supervisor must pay cart or green fee, Driving range Sun, M, T, Th anytime" He responded like a privileged country club pro, "Well the website is wrong." After he sighed, he said, "Ok this time ill let you go early." Gee thanks, I thought, I hope the other employees here are nicer. Luckily, they were.
The course was a below average San Diego public course with tee boxes which were either dormant or in need of attention.
Luckily we had fun on the course and my one guy chipped in for birdie on 17. Course management remember, I am a customer and have options. If the website is wrong, you need to fix it. That is the reason I drove to your course. Second, treating the youth that way is so close minded. These guys are the future of playing this game and paying your greens fees and salary. Don't worry about doing us a favor again. We won't be back. There are other options out there, who want our patronage.
My name is Jeff Stern, I am the Assistant General Manager at The Vineyard. The Vineyard welcomes junior golfers and encourages junior play. It has always been our policy to allow SCGA junior play after 2pm Fri-Sunday. I apologize our guidelines for play were not communicated effectively. Our golf course is currently going through a fairway program that will ensure year round quality. I'm hopeful you will come back to The Vineyard and have a better experience. Please contact me anytime with questions/concerns. Jeff