Lives
Pooler, GA
Age
25-34
Skill
Advanced
Plays
Once a week

Review Statistics

Average Rating

1.0
1.0
Total 1 Reviews

Rating Breakdown

1 Reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
1
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
1
Not Helpful Votes Count
0
First Review
09/05/2017
Last Review
09/05/2017

Reviews Map

Reviews

1.0
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First time playing this course
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Review has

Heritage Oaks Golf Club

Played On 08/29/2017
1.0
First Time Playing

Terrible customer service

Would not recommend to anyone. I called to make a tee time at 3:30, as it was the only time my visiting friend could play. Nobody told me on the phone that the carts needed to be in at 6:30. I arrived at the course and the golf staff asked in a derogatory tone if we both had clubs because we cannot use one set. We obviously said we did. Again, nobody mentioned carts being turned in at 6:30. Due to weather, we could not tee off until 4. We made the turn at 6:10 with still over 2 hours of daylight to play. Halfway through #10, the cart boy told us the carts needed to be in the clubhouse in 10 minutes. Nobody told us about this until we had paid $55 and played only half of our round. Upon requesting a refund for the golf we could not complete, we were told to leave our numbers with the staff to get a call back. One call was made to my phone. I had to call twice to request my refund and still never received a refund or any compensation.

As for the course itself, it was in mediocre shape. Greens were bouncy and unreliable. I would not recommend this course to anyone. The customer service was unbelievable. I do not write reviews for anything, but due to the lack of customer service and absolutely nothing being done for reimbursement, not to mention the over priced golf for a sub par course, something had to be said. I hope someone can read this and take their game somewhere else.

Conditions Fair
Value Poor
Layout Poor
Friendliness Poor
Pace Excellent
Amenities Poor
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