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staff not friendly. staff person at pro shop by the resort very unwelcoming. I wanted to buy some merchandise and asked it as I could not find the tag. he said something to the effect of 'keep looking' and offered not help. he cart attendant - and there was no one else there- asked if I'd been in contact with my party, I had not and told him so. asked by me why, he said ' you may have to come back here to pick him up. the range/clubhouse is a long way to the cart pick up and I'm the paying guest, so why would I have to do this? just a bad taste in my mouth. several employees that certainly aren't going to help Ventana earn my golf buck.