u204661087

Went onto golf now to play that day. Didn't select a date to play as in the past, the date defaults to that day unless you select another day. Well, not so on GolfNow. I selected the course, and time, got my confirmation and went to the course. They didn't have me down on the list, so I checked my GolfNow confirmation, and it said Tuesday!!! Well the pro's in the pro shop said they could get me out about 30 minutes later, and would cancel my GolfNow reservation for Tuesday.

Then I get a notice of my upcoming tee time today! I called the course, and they had no record of me on the list today. I called Golf now, and ther was a 1 hour hold time, but allowed me to be called back. They called. When I explained what happened, they said there are no refunds unless it's weather, but would ask for approval. Well, they did give me a credit to be used in the future, but not a refund.

After I use that refund, I won't be back. Poor website design, that can easily lead to this kind of error, and with their restrictive policies, I'll pay a few dollars extra for some reasonable flexibility.

They lost this customer..... Beware you could be next