u000001975904

Golfed NB yesterday. Temps were 90 degrees so we were surprised to hear they wouldn't have a beverage cart on the course. When we made the turn, we stopped for a drink. When we politely asked why they didn't have a bev cart, we got an attitude from the TWO bartenders. We were told they didn't have anyone that wanted to work the cart. Then I asked for a glass of ice water after getting my drink and was told they weren't doing ice water because they were running low on plastic cups. Seriously. Love the course but for $89, I expect at least the customer service that I would find at a course that doesn't market itself as one of the best in WI.

Loved the course. My problem was with the staff. They were rude, didn't really understand golf, made mistakes checking us out, sent the ranger out to tell us to pick up the pace when the closest foursome to us was two holes back. I personally hate playing behind slow players but correct me if I'm wrong, pace of play is only an issue if you are making someone wait. The restaurant service was no better. They had one lady handling the entire room and she could not keep up and messed up several of the bills. One bill for two drinks and a burger came in at $200. How do you miss that? I think the staff needs some serious customer service training. As much as I enjoyed playing the course, I would never go back. Many other equally good options out there.

The course is beautiful and really enjoyable. Two problems we had were pace of play and lack of markers. It took us 4 hours 45 minutes to play because we were behind a foursome that was walking. There was a ranger out there but he was of no help. He couldn't even tell us which putting flag numbers we were playing. Also if you are aren't going to have GPS on your carts then you need to have better markers. Too bad because the course is beautiful and fun to play.