Gmccanless

The course was great, but the customer service from the Head Pro could not have been worse. We booked a foursome on line and got a $49 rate, and as it turned out, were the last group off that day. We had one other friend decide to join us, so we first asked if we could play a 5 some and were told no, the course was too busy??? Then the Pro said that our $49 rate was for internet only, so our other friend had to pay $65. So we split up and played a 2some and 3 some. But after 3 holes we caught 2 incredibly slow groups. We then started playing a 5 some, and still waited on every shot. Plus, never saw anyone behind us.
But it gets worse. I left my range finder in the golfcart. I called the next day and aforementioned Pro said they had not seen it but would call if it showed up. Since I was playing in a tourney at another course, my wife went over to the course and asked the cart guy, and sure enough, he found it still attached to the cart. I hope he didn't get fired, because she said the Pro was still giving excuses as to how he looked and they had not found it. I know everyone has a bad day, but when you are in these business, you need to treat your customers as if they are paying your check---because they are! Although we love the course, will probably find somewhere else to play next time where we are made to feel more welcome.