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Hedingham Golf Club
Played On 01/13/2018Cart Issue at Hedingham
I had a terrible experience at Hedingham on 1/13/18. The course was in fairly good shape considering cold weather this winter and heavy rain the day before. But I would like to warn people playing 18 holes that some of the golf carts at this course run out of battery power, and the course's responsiveness to this issue is unacceptable. There is a sheet in the cart that discloses their fleet of carts is having issues, but when you purchase a round with cart included on GolfNow, it is the expectation is that the cart will be functioning properly.
Details: The battery started noticeably losing juice on the 11th hole, which meant that for most of the back nine, any incline at all would make the cart slow to a snail's pace. When I finally arrived near the 18th, an attendant on the course (who was driving out to retrieve another patron with a cart issue) told me a "shortcut" that would take me through the nearby neighborhood which was a series of large hills. The cart was barely moving. At this point, I called the pro-shop and the guy there came out to get me. When he got there, I started taking my clubs out to transfer them to his functioning golf cart to ride back to the pro shop, and then he asked me to stay in my cart so that he could PUSH ME BACK WITH HIS CART?!?!? This was unacceptable. He proceeded to push me with his cart 0.5 miles according to Google maps. He did not inquire about when the issue with the cart started occurring, he did not apologize, and he did not offer any sort of discount on the round or voucher for another round. This had to be the most unprofessional interaction I've ever had on a golf course.