Review Statistics
Recommended Courses
0
Not Recommended Courses
2
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
03/20/2018
Last Review
08/24/2019
Reviews Map
Reviews
1.5
Kiln Creek Golf Club & Resort
Played On 08/23/2019
Conditions
Poor
Value
Poor
Friendliness
Good
Pace
Average
Kiln Creek Golf Club & Resort
Played On 03/19/2018I was charged more money than I was supposed to pay when I got there under the pretense of it being sales tax
Conditions
Fair
Friendliness
Fair
Response from Kiln Creek Golf Club and Resort on 03/22/2018:
Hello David, thank you for reviewing our course, Kiln Creek Golf Club and Resort. We strive to provide the best possible customer experience to our golfers, and we apologize if we missed the mark. Your loyalty to our course is valued and we hope you will see improvements the next time you are with us. Thank you for choosing to play our course, in the Newport News, Virginia area, and we hope to earn your business again soon.
Hi David. We appreciate you taking the time to review the course and rate us. We see you rated the course 1-star and are interested in learning what we can do to improve for your next visit. We take single star feedback very serious at our course. You are welcome to comment further or reach out to our team in the golf shop. We always appreciate the feedback. Thank you for playing Kiln Creek Golf Club & Resort.