NightOwlDB

Great golf course. Each hole has it's unique design and brings into play the local settings. From rocks to water and woods, this course was a great track to play and our favorite in the region on our golf trip.

We have never played your course and were up in Kelowna for a few days on our 19th annual golf tournament. This was our first round and we were approached by Marshal Ken on hole 6. This was the first time he showed up. He didn't say hi, he didn't give us a soft warning....he just stared out laying into us and barked at us. He said you are 20 minutes behind your tee time and needed to speed up or he was going to make us pickup balls and skip a hole.

We played the next two holes in 9 minutes and 10 minutes. I think that is ahead of your pace of play clock. Then Ken confronted us again at tee box and just barked at us. He then just sat in his cart for the next 10 minutes and stalked our group down the fairway. We even asked him to leave us alone as we have made the adjustment and sped up. He did not even say "thanks for speeding up" or any sense of customer service.

This annoyance and lack of customer service was something that is lacking at your golf course. I wanted to share it with other golfers.

What was also disappointing is that after the round, I went into clubhouse and talked to "Eli" He interrupted me as I started to explain the situation as he said "Ya Ken told me you guys were super slow and backing up the course" He didn't apologize and was quit frankly smug and rude.

We won't be back to Gallaghers Canyon - Just wanted to share this with you as it seems no one there was concerned about the customers and nor understand customer service.

This was a great golf course to play in Summerlin / Vegas area. The layout and course was fun. Would play it again.

Solid course - love the many courses in this area and beautiful desert styles