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Pebble Brook Golf Club - North Course
Played On 08/29/2020Good course poor staff friendliness
Overall the course was good, but when we first arrived to check in at the golf store the woman working the desk was very rude. It was my and my husband’s first time playing (we had only previously done driving ranges) and no one told me when to show up or what all was included in club rentals when I booked it. She yelled at us for only showing up 10 minutes before our tee time and for booking our first play on a Saturday. It was for my husband’s birthday and unfortunately set a very bad tone for the start of our day. When she was gathering items for us she condescendingly asked us if we even knew how to play. She was very insulting and rude. She should not be working the front desk if she is going to treat guests this way. Our first choice will be to attend a different course before returning due to her demeanor.
Awesome! We appreciate you taking the time to review the course and rate us. Thank you for the 4 stars! We aim for a 5-star experience, so we always welcome feedback for improvement. We apologize that our staff didn't leave a great impression on you and we will make sure to use your review to help us improve. Thank you for playing Pebble Brook Golf Club.