Lives
Knoxville, TN
Age
35-44
Gender
Male
Skill
Intermediate
Plays
Once a month

Review Statistics

Average Rating

1.0
1.0
Total 1 Reviews

Rating Breakdown

1 Reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
1
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
07/25/2020
Last Review
07/25/2020

Reviews Map

Reviews

1.0
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Island Pointe Golf Club

Played On 07/25/2020
1.0
Previously Played

Avoid this golf course and the people who work here!

First off: I have been playing this course every summer for the past 20 years, so I’m familiar with its links style layout and pace of play. The new owners have really let this place go to pieces. Where should I start....Arrive for 9:22 tee time at 9:15, pay $52 for cart and greens fee, no issue with that other than this is a 40-45 dollar course at best. Since it’s covid-19 season myself and the other 3 of our group go down to each get our own cart. Starter gentleman informs us if we want our own cart, it will be an additional $12.99 cart fee (WHAT!!!??) So I go back to the clubhouse to see if this is the deal, and the man tells me, “yep, if you don’t want to ride with your buddy then you gotta pay for another cart fee.” Since my mom started chemotherapy this week, I pay the additional 12.99 + tax for my own cart. So now I’m $66 into a round of golf, but whatever it’s Saturday and golf with the boys is worth it. The starter guy is definitely techno challenged and can’t seem to operate the iPad tee time scheduler and gives us a run down of the rules (no carts on the greens, carts on path number 2 only, 90 degree rule, yada yada) and sends us on our way. For those of you keeping up, it’s 9:22am and we just tee’d off. Get to second hole tee box after an epic birdie on hole number 1, and we are behind a foursome who is waiting on the tee box for a foursome to get off a green 450 YARDS ahead of them!! Slow play, but we figure it will work it’s way out by the next hole or two. We spend the next 5 HOURS behind this atrocious group of teenage kids hacking their way all over the place, foraging for extra balls, waiting inordinate amounts of time for group ahead to get off 400+ yard holes (not one of these guys could even hit 200 yards on a good day) On hole 12 we asked them to pick up the pace or let us play through to which they declined. On hole 13 we called the pro shop to ask for a ranger to come out and straighten this mess out. Ranger guy comes out while we are on 14 and tells us we need to pick up our pace cause they’re getting reports of slow play. We explained to him WE CALLED the pro shop and it’s the group ahead of us causing the delays!! Then he tracks them down and talks to them finally just as the rain and lightning arrived. Long story short, paid $66 to play 14 holes, got soaked, and spent almost 5 1/2 hours doing it!!! Ridiculous!!! I returned my cart during the storm since we all had to abandon our rounds, explained to the gentleman in the pro shop that they are doing a very poor job of course management, and that after 20 years of playing multiple rounds each summer that I WILL NEVER BE BACK!! His reply was simply, “so what guy?” Well, guy, if you don’t have golfers coming out to play, you won’t have a golf course for long!! Simple as that. I love River Island and it’s been my favorite course for over 20 years!! But for that kind of money I’ll take my business to Egwani Farms, Willow Creek, or Avalon. Poor management, even worse customer service, and not taking care of the players health during a pandemic are 3 strikes for me. Sorry River Island, or whatever you call yourself these days. But you just lost the business of 4 loyal golfers and I’m sure more will follow. Avoid this place, I know I won’t be caught dead there EVER AGAIN!!!

Conditions Fair
Value Poor
Layout Average
Friendliness Poor
Pace Poor
Amenities Poor
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Commented on 07/28/2020

I was in the clubhouse when this gentleman was explaining his displeasure. However, when he escalated to cussing at the man behind the counter is when he was politely asked to leave. Take what he says with a grain of salt because he was very disrespectful to the employees who could not control what he was frustrated about.

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