Review Statistics
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
2
Not Helpful Votes Count
1
First Review
12/29/2019
Last Review
12/29/2019
Reviews Map
Reviews
1.0
PGA WEST Greg Norman Course
Played On 12/29/2019
Incentivized Review
Poor Customer Service
Tee time was delayed due to frost and eventually feed off 1.5 hours late. We were asked to start on the 2nd hole. When coming to finish our 18th hole, which is the 1sr hole on the scorecard, we were told by the starter we had to wait an hour before we could complete the round. The starter indicated that prioritized tee times had to go off before us even though we would have only taken 10 minutes to finish our round. When we complained to the pro shop, they further indicated that we weren’t a priority due to booking our tee time on Golfnow. Really poor customer service and the course staff should be extremely disappointed in themselves for treating paid customers in such a way.
Conditions
Excellent
Value
Average
Layout
Excellent
Friendliness
Poor
Pace
Excellent