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Legend at Arrowhead, The
Played On 02/28/2021Sun City Lakes Golf Club - East Course
Played On 03/25/2020Horrible Place and Customer Service
I purchased a hot deal through the golf now app and when I went to the golf course they did not except it. Wanting extra money for cart fee from each player And since it’s coronavirus wants to charge each player a cart fee even when you only Need one cart for 2 players like all other courses . That was never mentioned at all anywhere when booking. When speaking to management he did not help at all and said if you don’t want to pay the extra fee then you Can’t play. I Will never return. Very bad customer service for the first time at this course especially when their is state of emergency and all I wanted to do was to relax, get my mind off everything and enjoy a round of golf, And not to think about all the Craziness going on today with the coronavirus. And to be charged extra fees which were never explained anywhere on my Full Paid Receipt For my rounds. The staff was still rude and had no sense of good well being to customers and guests. I will be asking for a full refund on my credit card. If you want to get treated badly and get no respect then this is the perfect course for you!
Look at what you buy there are more walking only rates on GOLFNOW everyday. All courses charge by person on golf cart not by cart..
N O T I C E
Future golfers ASK ABOUT EXTRA FEES! :(
I had the same experience with the staff, I was committed to a tee time with golfnow.com was shocked with the extra payment, curious if Sun City residents have to pay the extra
I did not ask. I played the West Course. Very rude, no notice, Golfnow.com needs to be notified of the practice.