u1379871

We appreciate you taking the time to review the course and rate us. We see you rated the course 1 star and are interested in learning what we can do to improve for your next visit. We take single star feedback very seriously at our course. You are welcome to comment further or reach out to our team in the golf shop. We always appreciate the feedback. Thank you for playing Rose Hill Golf Club.

We appreciate you taking the time to review the course and rate us. We are going to pass on your feedback to the teams in charge so they can work to make changes. Thanks for visiting Rose Hill Golf Club. We hope to see you again in the future.

Bob, thanks for taking time to post a review although I am a bit concerned about your stated issues or and expectations. Seems that this has more to do with your lack of support with your Neighborhood post and now attempting a jab at the Club under the warm blanket of anonymity. Unfortunately, one of your “friends” made us aware of your post. For clarity, this response is being written by DaWayne Penberthy, Head Golf professional at Rose Hill Golf Club. I can be reached nearly every day in the pro-shop or at (843) 757-9030.

What precisely were you expecting to see regarding amenities? Due to Covid 19 which is kind of a big deal and which has been thoroughly covered in the news, we took precautions for your safety: We eliminated or reduced common touch points such as ball washers, bunker rakes, and water coolers which have been removed from certainly all local courses that are open. Likewise, we took precautions to reduce the temptation to remove the flags by inverting the golf hole liners so balls could still be “holed” but would remain within easy reach of your gloved hand. We sanitize carts between uses with approved Covid 19 killing disinfectants and offer the opportunity for individual use carts for non-players who do not reside together. Were the lack of amenities truly a concern, we could have addressed it had you simply asked by explaining the need for these measures.

The restaurant, bar, and beverage cart are not affiliated in any way with the golf course or its management. Their decision to totally close due to Covid 19 are entirely beyond our control. Again, were the lack of these amenities truly a concern, we could have addressed it had you simply asked. In any case it is exceptionally unreasonable to negatively review us, for their decision to close these facilities.

As for twigs and branches, we had just experienced wind gusts of over 30 mph a couple days prior and it does take some time to pick up over 100 acres with the number of trees we have. Again, we could have answered your concerns in this area had you simply asked.

All the tee complexes, roughs and fairways were fertilized about a week prior to your play. We followed this up on the 11th and 12th, aerating and vertical cutting all the tee complexes and fairways. You know this as the closure had been posted for ten days prior to the 14th AND that rates were reduces following the aeration. However, was this truly a concern, we could have addressed it had you simply asked by explaining the need for these measures.

This review aside, it is unfortunate that services allowing customers and even noncustomers to post reviews anonymously do influence future purchases because most will not bother to read responses to reviews. But they will have seen the half-truths, misrepresentations and outright lies crafted behind an anonymous keyboard with little risk of accountability. At some point, service providers and vendors will have to have some protection from small minded people who want revenge for some perceived slight.

Golf Now, please do something about this fundamentally unsound practice.

Bob, thanks for taking time to post a review although I am a bit concerned about your stated issues or and expectations. Seems that this has more to do with your lack of support with your Neighborhood post and now attempting a jab at the Club under the warm blanket of anonymity. Unfortunately, one of your “friends” made us aware of your post. For clarity, this response is being written by DaWayne Penberthy, Head Golf professional at Rose Hill Golf Club. I can be reached nearly every day in the pro-shop or at (843) 757-9030.

What precisely were you expecting to see regarding amenities? Due to Covid 19 which is kind of a big deal and which has been thoroughly covered in the news, we took precautions for your safety: We eliminated or reduced common touch points such as ball washers, bunker rakes, and water coolers which have been removed from certainly all local courses that are open. Likewise, we took precautions to reduce the temptation to remove the flags by inverting the golf hole liners so balls could still be “holed” but would remain within easy reach of your gloved hand. We sanitize carts between uses with approved Covid 19 killing disinfectants and offer the opportunity for individual use carts for non-players who do not reside together. Were the lack of amenities truly a concern, we could have addressed it had you simply asked by explaining the need for these measures.

The restaurant, bar, and beverage cart are not affiliated in any way with the golf course or its management. Their decision to totally close due to Covid 19 are entirely beyond our control. Again, were the lack of these amenities truly a concern, we could have addressed it had you simply asked. In any case it is exceptionally unreasonable to negatively review us, for their decision to close these facilities.

As for twigs and branches, we had just experienced wind gusts of over 30 mph a couple days prior and it does take some time to pick up over 100 acres with the number of trees we have. Again, we could have answered your concerns in this area had you simply asked.

All the tee complexes, roughs and fairways were fertilized about a week prior to your play. We followed this up on the 11th and 12th, aerating and vertical cutting all the tee complexes and fairways. You know this as the closure had been posted for ten days prior to the 14th AND was accompanied by rate reductions following the aeration. However, was this truly a concern, we could have addressed it had you simply asked by explaining the need for these measures.

This review aside, it is unfortunate that services allowing customers and even noncustomers to post reviews anonymously do influence future purchases because most will not bother to read responses to reviews. But they will have seen the half-truths, misrepresentations and outright lies crafted behind an anonymous keyboard with little risk of accountability. At some point, service providers and vendors will have to have some protection from small minded people who want revenge for some perceived slight.

Golf Now, please do something about this fundamentally unfair practice.

We appreciate you taking the time to review the course and rate us. We are going to pass on your feedback to the teams in charge so they can work to make changes. Thanks for visiting Rose Hill Golf Club. We hope to see you again in the future.

Thanks for the review. We see you rated the course 1-star and are interested in learning what we can do to improve for your next visit. We take single star feedback very serious at our course. Please reach out to our team in the golf shop. We always appreciate the feedback. Thank you for playing Rose Hill Golf Club.

Thank you for taking the time to review the course. We take single star feedback very serious at our course. You are welcome to comment further or reach out to our team in the golf shop. We always appreciate the feedback. Thank you for playing Rose Hill Golf Club.