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Red Hawk Golf Club
Played On 05/01/2018Astounding service recovery
I wrote the previous review about my experience with RedHawk, Golf Advisor does not allow the reviews to be updated, edited or deleted.
Since that unfavorable experience, the director of golf there has contacted me several times to apologize & gather information to improve their process & prevent reoccurrence. Mistakes happen & in my opinion the recovery was astounding.
We will absolutely play the course next time we are inLas Cruces.
Red Hawk Golf Club
Played On 04/27/2018Horrible Public relations & Customer Service
Planned a golf trip there coming from Tucson with friends.
Booked 1 week in advance (confirm # 421148022) then made travel & accommodation arrangements.
3 days prior received a generic email stating that there are no tee times available due to a chamber of commerce tournament. No alternative times or apologies offered in the email. Signed simple Red Hawk Golf.
Red hawk golf & the city of Las Cruses will not be receiving any tourist dollars from our group …