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Shalimar Golf Club
Played On 03/22/2020Pull this course from Golfnow
This course should he pulled from an option on Golfnow. We arrived 5 till noon for our tee time. Entered the "golf shop" checked in and was told there were 4 groups ahead of us some riding some walking. I then asked how long would that wait be? The "attendant" said 15-20 minutes. I went out to see the situation and let's just say this is a "hackers" course the wait was going to be over an hour,. How do you get backed up on a 2500 yard course? I then asked for a refund as this was not what I signed up for. He stated you signed up on line and we can't help you. So I call Golfnow, there is a 3 hour wait. So needles to say I left frustrated with the course and Golfnow.
Golfnow, you need to work on a better way to reimburse unsastifies customers, without having to purchase your Golfpass! Your customer serves lacks the essential "service" component. But, then again most businesses seriously lack that today.