Lives
Dallas
Age
25-34
Skill
Advanced
Plays
Once a week

Review Statistics

Average Rating

2.0
2.0
Total 2 Reviews

Rating Breakdown

2 Reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Stars
1
Recommended Courses
0
Not Recommended Courses
2
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
06/22/2014
Last Review
04/22/2018

Reviews Map

Reviews

2.0
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Review has

WestRidge Golf Course

Played On 04/22/2018
1.0
Previously Played

Completely horrible!

If you want any semblance of customer service? Avoid this place with everything you’ve got! Absolutely zero interest in making the experience here worthwhile. To start? The girl behind the counter in the bar had a terrible attitude, constantly sighing out loud, complaining about how “busy“ was, and when I got up to the counter, she simply said ”yes?”
The Pace of play was utterly atrocious. And not one Marshall on the course. It got so bad at one point, on the 13th hole, after using the touch screen on the cart to ask for a players assistant five times, I finally made a phone call to the pro shop. After explaining to them what the situation was, and that the group in front of us had over two holes empty in front of them, response I got was, “yes, we are aware.“ When I asked him what they were going to do about it, they said they had sent several messages to their carts on the touchscreen. I told him that obviously that wasn’t working and that someone needed to come out and do something about it, and I was told that someone would be right out. 45 minutes later, (when we had finished two more holes, mind you,) I called back, to ask why no one had come out. I was told that, “yes we are aware there is a problem, and we will try and send someone out there as soon as possible.“ When I told him that this was the second time that I had called, and that I was told the same thing 45 minutes ago, the person at the desk, “Mark“, told me that “yes, well, we are really busy here in the bar and the clubhouse, so I just don’t know if we’re going to be able to send anyone else out to help you.” I explained to him that, again, the group in front of us was over two holes behind now, and that we had anywhere from 2 to 3 groups on every Teebox waiting because of them I explained to him that, again, the group in front of us was over two holes behind now, and that we had anywhere from 2 to 3 groups on every Teebox waiting because of them, and that, while I appreciated the fact that they had lots of customers in the bar in the pro shop, that there were numerous people out on the golf course, who had paid between 50 and $75 a piece to play, that were in desperate need of some support out on the course. I then asked him bluntly, “are you going to send someone out to help us or not?“ Mark told me that he was new there and really didn’t think you could make that kind of a decision. So I simply hung up the phone and finish the round.
In short, no one ever came. I went into the clubhouse once I finished my round, and asked to speak to someone in charge. Are young redheaded man came to the desk and said, “yes?“. I then explained to him exactly what we had gone through on the back nine: particularly in that it has taken us close to three hours to play the back nine, simply because the pro shop would not send someone out to help us. He simply have the same response over and over again… “Yes“, “uh huh”, “yes.” I finally said to him that we felt left out to dry on the golf course, and that it didn’t appear as though he or anyone else at the course really cared. His response? “Well, I really don’t know what to tell you.” So I asked him, “so, that’s it?” His answer? “Yes sir.“ I told him that I was going to be writing this review about his course after work, and he simply looked at me and said “OK.“ No apology. No exclamation. Nothing.

As I said, go to this place at your own risk.

Conditions Poor
Value Poor
Layout Fair
Friendliness Poor
Pace Poor
Amenities Poor
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Commented on 05/08/2018

I totally disagree, I have been a paying member for (6) months playing there longer. The staff there has always been accommodating but the grill can get backed up & that's why they encourage food orders to be placed while on 8 or 9. While yes the front side greens are truly having some issue the back side are @ 90%+ I play there every week so I can speak with confidence they are working on them....& no I don't work there

Rockwall Golf and Athletic Club

Played On 06/21/2014
3.0
Verified Purchaser
First Time Playing

Rockwall

I can see what they're trying to do...friendly staff. Trying to spruce clubhouse, etc up. But the course needs TONS of work! I would give it another shot in a year or two. Not bad, just not worth the drive for me at this point.

Conditions Fair
Value Average
Friendliness Good
Pace Excellent
Amenities Average
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