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I booked the time on golf now and I have never had an issue with booking a time. The course was having a big tournament and the course should have been closed to public play. I was sent to a hole with 3 other carts teeing off. I waited for 44 min to tee off and decided this was not going to be a fun day at the course and left. II did ask the pro shop if I could get a refund but since paid in advance on GolfNow they could do nothing for me. The time should have been blocked off for the public when you have a group of over 100 golfers playing in a tournament.