Review Statistics
Reviews Map
Reviews
Crystal Falls Golf Course
Played On 05/23/2015Very dissappointed
I booked a tee time for two players on Golf Now.com for Saturday 5/23/15. The weather was 'iffy' for rain the entire day but we decided to chance it . We made it through the front 9 with rain gradually starting by the 8th hole. We were paired up with one other single player who when we got to the clubhouse after nine, went in and got a 9 hole rain check since we were being told on our GPS to return to the clubhouse. When I went in to get my 9 hole rain check I was told that I needed to go through Golf Now to get my credit -WHY????? Crystal Falls was already paid for my entire round of golf. Would it have killed them to refund 9 holes of golf? Failing that attempt, I contacted Golf Now the next day. They contacted Crystal Falls while I was holding on the phone and they were told that I had teed off and they did not consider themselves to have been closed (the golf cart GPS said to retina to the clubhouse) so they would not give any refund -rediculous!!! I deserve a refund for the golf holes I couldn't play