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Eagles Nest Golf Club
Played On 07/19/2017Great Course, Terrible Management
In 2016, I was given a gift certificate from my wife to play this course. She knows I enjoy this course a lot. Unfortunately due to several reasons, I could not play it but had reached out to the Golf Shop. They confirmed that the gift certificate would be good for 2017. I wish I had got that in writing. I called to book only to find out that they only honoured the certificates to the May long weekend because it was a cheaper rate. Now that the regular rate was in effect, it was VOID. That is not what I was told. Furthermore, I receive emails from the course and they could have easily sent a notice advising clients like myself that they made a chance in their policy. I get all kinds of emails about Mother's Day Brunch and Ladies Night. But I didn't get anything to let me know my gift certificate had to be used before a certain day. In speaking with them, they informed me that I was not the only individual who was impacted. I am glad I used GolfNow to book and so that I didn't pay the full rate.