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Cottonwood Golf Club - Ivanhoe Course
Played On 11/20/2021Towhee Club
Played On 07/30/2020Great course, horrible greens
Great course and lay out, but as an 8 handicap golfer, I was extremely disappointed with the greens. Some of them are half sand and just got irrigated. Of course no one at the course or on GolfNow, this was not stated. The Crossing discounted their rates because their greens were being irrigated and that’s what they should have done at Kings Creek. Worth $30 not $45.
Also, no Covid procedures are being taken!! Staff was not wearing masks inside and let everyone in the club house at the same time. Will not be back :/
GreyStone Golf Club
Played On 07/13/2020Pebble Brook Golf Course
Played On 06/16/2020Worst customer service
This morning I had a 8:30 tee time for single player. I arrived at 8 to see if I could get out a little early. With 3 cars in the parking lot I thought it wouldn’t be an issue but I was told I had to stick to my tee time. I was then also told I was going to be forced to share a cart with another stranger even in the middle on the Covid Pandemic!! I explained that I had a pregnant fiancé at home and don’t feel comfortable doing that and putting her in danger. I was again rejected and was told the only other way I could play earlier was to buy another tee time......which I did for the safety of my fiancé and future daughter but can’t believe that’s what I had to do just to stay safe. Absolutely will not be returning and if you are still practicing social distancing, DO NOT COME HERE!!!
Pebble Brook Golf Course
Played On 06/15/2020Still waiting on an answer.....
Still waiting on a reply from one of your staff. Seems you have other excuses for your lack of Covid procedures, your staff does not even where masks!! But I am still waiting on a reply for the experience that I had.....making me pay for two tee times just to take my own cart so I don’t have to ride with a stranger!! Especially with my pregnant wife at home, which was explained to both staff members ( young blonde and older lady with glasses). Absolutely unacceptable and I’m sure the public would agree.
The course response below is complete and utter BS. They pulled the same nonsense on me and tried to make me ride with a stranger in the middle of the pandemic in June. I grabbed my bag and started walking to the parking lot. The owner threw a fit and said “Just go but you’ll be playing as a single by yourself. Apparently, you get whatever you want.” The ownership of this place doesn’t give a rip about the course or the players/customers. And it is not a customer problem, it is an ownership/management issue 100%. Just because you put on the website that there is an extra charge for a single cart, doesn’t make it right. The only course in America pulling that garbage. They’ve made more $ this year than I’m sure in many years and haven’t put Jack back into it. Until someone else buys it, it’ll remain sub par and the owner will always be rude.
Dude, I had the exact same thing happen to me, except for me it was only 2 cars in the lot, and it still blows my mind. I've had the great fortune of playing at least 25 rounds since I was laid off in Mar, yet of all the places I've been this is the only one that's simply not giving out 1 cart per person. I even played 2 courses at Big Cedar Lodge in Branson that are both in the top 10 in MO and they both gave out carts to singles. The owner/mgr guy will try to explain until he's blue in the face, why he's doing something so counter from any other course that I'm aware of. The thing is, it's not like the course is ever in great condition so they really need as much help as they can keeping business and they're shooting themselves in the foot with this nonsense. Just look at all the comments concerning this on SM over what's really just a few bucks to operate a cart. It simply doesn't make good business sense. They charged me another $9 for my own cart however, not to pay for another T time. If I understood you correctly that's messed up. They mention they're not publicly funded (not a muni) and this is part of their overall expenses. Well that can be said for every single course I've played as well. Another big issue is running out of carts prompting delays and cramming several guys in the small check in area for no reason. My son went through that this past weekend. Just like you, I'll take a pass for some time to come.
When you book your rounds through GolfNOW.com as a hot deal it's important that your read and understand your tee time policy before you arrive at the course. You can always book through our website or call our clubhouse if you want an earlier tee time. The customer service issues only arise when the customers don't read and fully understand the tee time policy.