Lives
Niagara Falls
Gender
Male
Skill
Intermediate
Plays
A few times a week

Review Statistics

Average Rating

4.0
4.0
Total 2 Reviews

Rating Breakdown

2 Reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Stars
0
Recommended Courses
1
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
09/25/2019
Last Review
06/29/2021

Reviews Map

Reviews

4.0
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Course Difficulty
First time playing this course
Recommended
Review has
I Recommend This Course
5.0
Verified Purchaser
Previously Played
Conditions Excellent
Value Good
Layout Good
Friendliness Excellent
Pace Excellent
Amenities Good

Willodell Golf Club of Niagara

Played On 09/24/2019
3.0
Verified Purchaser
Previously Played

Starter was terrible

We arrived at the course about an hour early. We checked in, and were told to check with stater when we were ready. About 40 minutes prior to our tee time, we checked in with the starter, who told us at the time that he was waiting on couple people, then we could go. So we sat there and waited, and waited. About 30 minutes in, not one person had teed off, yet we weren't allowed to tee off, and all 4 of us were there ready to play. We decided to talk to the stater, who started rambling on about how awful GolfNow is, that he doesn't make any money from GolfNow, how we all arrive hours early and expect to get on early, etc etc. We then expressed our displeasure, we were there only 45 minutes early, and NOT ONE person had teed off. How was he making ANY money at that point if no one was there ready to tee off. And that if he let us on prior, then the 2:00 tee time would be freed up for any potential walk ons. Terrible course management. So we patiently waited for our tee time. Left a very bad impression, too the point where I wouldn't recommend this course to anyone, and doubt we will play there again. I mean if you don't like GolfNow, that's your prerogative, and he should cancel their deal. But to take it out on the customer, that's just terrible customer service and terrible business practice!!

Conditions Good
Value Average
Layout Fair
Friendliness Poor
Pace Good
Amenities Average
Default User Avatar
Commented on 10/14/2019

Hello, Robert. Thank you for taking the time to review Willodell Golf Club of Niagara. We sorry to hear you may have had a negative experience with any individual on our staff. This is not acceptable and by no means the standard we strive to achieve. If you have any questions regarding your GolfNow reservations in the future, please do not hesitate to contact their team at 1 (800) 767-3574. We value your feedback and hope to welcome you back for another round soon.

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