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The Golf Club At Fossil Creek
Played On 05/01/2018Poo Customer Service
I purchased the hot deal from golf now a few days before we were to play and ended up being able to get to the course earlier than expected. Since the course was literally wide open (maybe 1-2 slots filled from 12:30 to 2 pm) we asked to tee off early and the pro in the shop refused to let us go early so I asked to play 9 holes before which was also turned down. Golf now even called to see if we could tee off early as well. Then he explained that he would not release the cart key to us until 2 pm and no sooner. Finally we have our cart and go putt a few before our round. Pro shop will still not let us tee off early meanwhile another group pulls up and is allowed to jump ahead of us because they paid more than we did according to the starter. Then to top it off once we were on the tee box we heard the pro shop call the starter and inform him our group is still not to tee off until 2:30 and the group ahead of us was on the green. Just poor customer service all around by the course pro I'll take by business elsewhere.