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My son had called and wanted to play golf. He lives 4 hours away, but drove up to play golf. I booked through Golf Now on Thursday August 8th to play the following Sat August 10th. When we arrived to the course approximately 25 min before tee time and went to check in we were told they did not take reservations through Golf Now. I showed them my reservations on my phone and they said this was Golf Now problem and there was nothing they could do. They would not refund money. They would not give me a different tee time or offer to work us in. The guy there suggested I call Golf Now or go up the road to another course. The young lady said they had not taken reservations for 2 weeks through Golf Now and if I puled it up now I would not be able to book I tee time. I pulled it up and was able to see 2 spots for the exact tee time I had booked ( I had of course booked 2 of the 4 available two nights earlier.
The people at this course could care less and took no responsibility for the issue. The guy there even said I should call and work it out with Golf Now. No offer to assist. When I said they should help work this out he said "It was my money I should be the one to call. HORRIBLE!! I would not recommend due to the lack of staf interest in helping.