Review Statistics
Recommended Courses
1
Not Recommended Courses
0
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
08/23/2015
Last Review
08/23/2015
Reviews Map
Reviews
3.0
Loyalist Country Club
Played On 08/18/2015
I Recommend This Course
Horrible Staff/Customer Service
The course itself is fun and in great shape but to call in book a tee time is a terrible experience. When you call, pro shop staff answer the phone as if you interrupted them from something important and treat you like an inconvenience. They do not say thank you, do not smile, and are usually grumpy.
The attitude of this course is as if they were a private top 100 course in Canada. Need to realize this is not the case and start treating green fee players with respect and customer service.
Conditions
Excellent
Value
Average
Friendliness
Poor
Pace
Good
Amenities
Good
Hello. We are very sorry to hear that you had such a negative customer experience - there is no excuse for an employee to make you feel that way. We hope that you are able to play here again and allow us the opportunity to give you a far better experience, beginning with the first phone call.