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I was there when this went down. I was told by the course you left a review and felt I needed to respond. There was no poor customer service. Your behavior was completely out of line. You screamed and harassed that poor girl in the pro shop for following the set discount times you agreed to when you signed up. I have never seen an 80+ year-old-man stomp around and throw a temper tantrum like a toddler before. You were asked nicely to leave for at least 30 minutes while I was there, and you wouldn't go. I was one of the people who complained about your behavior and suggested that the cops be called because there was no telling what you were going to do during your tantrum. Six of us sat outside the pro shop and listened to you screaming on the phone about attacking the staff with your golf clubs and about being reimbursed for gas money. We were more than 200 feet away from you and heard every word you said. You are lucky you weren’t arrested when the cops showed up. As a financial advisor, I am going to give you a piece of free advice. If you are chasing golf deals around and screaming about getting paid back for gas, you have no business playing golf. This is an expensive sport, and you clearly can’t afford it. If I were you, I would take that money and spend it on counseling. You clearly need it after the way I saw you act.

Joe, you came in 2 hours prior to your GolfNow Hot Deal time. When you book those tee times, here are the rules on your reservation email:

From GolfNow: "Tee Time Notes: This Tee Time is offered exclusively by GolfNow and not the golf course. Please expect to play precisely at time chosen in reservation. **This special rate is valid only for this tee time and will not be honored at any other time of day.**"

When you came in... two full hours before your set time.... you were given this information by our pro shop staff. You proceeded to berate the staff for following the set rules and became belligerent. You then stomped into the pro shop every 5 minutes to further scream and yell, which made our pro shop staff very scared to see you behave in such a bizarre manner. We had other golfers come in to express their concerns about your behavior as well. We finally made the decision to call GolfNow and ask them to refund your money as we felt very uncomfortable letting someone who was behaving in such an unhinged manner onto our golf course. After we secured your refund, you proceeded to scream and yell obscenities at our staff and wouldn't leave the premises. The highlight of your tirade was when you told the GolfNow operator you were going to take a golf club to the side of the owner's head.

Given this unstable behavior, we had to call the police to have you removed. They told us they found your behavior disturbing as well and waited with us for quite awhile to make sure you didn't return.

This should go without saying, but you are permanently banned from the course. GolfNow also has a file on your regarding this incident and your behavior. Good luck to you in the future.