ahomaizad

My buddies and I don't usually do this... but we had a friend in town so we had a group of 5 golfers last weekend. We called several courses around the Greater San Diego area to find one that would accommodate our group of 5. Cottonwood confirmed that they have no issues with 5-sums, so we set a tee time. Once we get there after 25 miles of driving, we are told that whoever answered our phone call the previous day misinformed us and that they would NOT be letting us play as a 5-sum. A simple phone call and apology would have saved them 5 disgruntled customers and this review.

No appreciation for the fact that we just drove almost 40 minutes to give them our business, no complimentary round, range balls, no apology. HORRIBLE CUSTOMER SERVICE.

Furthermore, their facilities are horrendous. All sorts of bugs, flies, and mosquitoes swarming in the restrooms, the range is falling apart, and the course itself didn't look to be in good condition.

I can also confirm the other reviews, that there is no marshal or any systems in place to keep the pace of play moving. When we pulled into the parking lot, we saw a 5-6 group back up AT THE FIRST TEE!!!

Give your business to another course that appreciates it!!