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Galgorm Castle Golf Club
Played On 07/02/2020Poor greens and pace of play
Have to say I was really looking forward to playing this course having heard so many good reports and with it having the prestige of holding the NI Open but was really disappointed.
Teeing off behind a two ball, then we were pushed and pushed by a two ball behind us whom definitely had not adhered to the 10 minute rule of play. We had to let them through against GUI guidelines for covid otherwise our game would severely have been hampered. The greens were horrendous , completely sanded which I found abnormal for a summer season. We then had another two ball pushing us and felt that the pace of play was very,very rushed. Definitely did not enjoy my experience today and if not for the discounted Golf Now green fee, I would have been completely annoyed paying full rate at £70 plus a round. The condition of the greens were not to a good standard I am afraid and being pushed by people behind was not enjoyable .
Thank you for review and we are sorry your experience of Galgorm Castle was not what we hoped it would have been.
We are sorry to hear you were rushed on the golf course. It was a good decision to let the group behind through and not against GUI guidelines, but if you visit again in the future, which we hope you will then please report any poor etiquette or behaviour to the Pro Shop and it will be dealt with appropriately.
Regular light topdressing in summer is normal practice to maintain greens to a high standard. While we value your feedback and are disappointed that your experience was not what we hope for all guests, we must also share that we had a full timesheet yesterday (2nd July) and did not receive any negative feedback on the putting surfaces.
We do hope this does not deter you from visiting again in the future and hopefully you'll be able to enjoy a true 'Galgorm' experience.
Please feel free to contact us directly via golf@galgormcastle.com should you wish to discuss your experience in more detail.
We hope you have an enjoyable summer of golf.
Kind regards
The Galgorm Castle Team