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Pine Knot Golf and Country Club
Played On 06/29/2018Bad experience
I have played this course a couple times now and on both occasions had issues with customer service.
The first time we played it started raining while teeing off on the 9th hole so we finished off and went to the club house. When it cleared up we asked an older gentlemen with a mustache who worked at the facility how we get to the 10th hole as we hurried inside. The gentlemen rudely said are we allowed on this golf course...then asked how we missed the 10th hole.
On the second time we were at the course we were on the 8th hole and the same gentlemen parked between the 8th and 9th hole and watched us the hole time. He had an issue where we parked our carts. We were slightly off the cart path but no where near the greens and he came and told us it is universal in every golf club that par 3's golf carts stays on the cart path. I have played around 100 rounds and no one has ever said anything except no carts on the green. He then continued to stare at us whilen tee'd off on the 9th hole.
Other than this we had a good time. Course in great condition. Course had a few spots there were beinf actively cared for and watered.
First off thank you for choosing Pine Knot. I apologize to hear that you had anything less than a fantastic experience. We do have a few overly passionate employees who care so much about our club and how people treat it, however, this person may have overstepped a little and I will do my best to inform staff on how to properly communicate to customers on etiquette. We do ask people to stay on cart paths wherever provided as much as possible and at the very least keep your cart at least 20 yards away from any green or tee if no path is available. This just ensures that the turf does not wear out and thin especially around greens where people would like to have some grass under their ball for chipping. In the future if you have any problems please ask for the General Manager and I will gladly tend to the situation. Thank you again for choosing Pine Knot and we hope to see you again in the future.