Review Statistics
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
08/24/2019
Last Review
08/24/2019
Reviews Map
Reviews
2.0
Emerald Lakes Golf Course
Played On 08/24/2019Pro Shop staff very rude
Tried to make tee two tee times directly one week prior. Woman in shop said they didnt have anything available. I literally walked out of pro shop and booked them on golfnow. Not the first time this has happened with same employee.
Upon arrival for todays rounds, other pro shop employee said there may not be carts. I didnt hear the question so I asked and the woman (who couldnt book the tee times previous week) said very sarcastically “or you can walk.” I like the course and most employees but this one has left a very bad impression on several occasions. I have never complained or been rude in the past. Unsure why she seems so un-accomidating.
Conditions
Excellent
Value
Average
Layout
Average
Friendliness
Poor
Pace
Average
We strive to make everyone's visit a great one. Unfortunately we had an incident. The employee mentioned is no longer a part of our team. We have reminded all staff working at Emerald Lakes the customer must always come first and will be treated with the upmost respect and courtesy. We are truly sorry for this incident and we will do everything possible to ensure this does not happen again.