brianwrightaz

Don’t waste your money here, they don’t deserve it. There’s plenty of other great Troon properties that work hard at making paying customers feel special and have enjoyable experiences- try those. I showed up as a single joining a two-some booked through the app. Knowing we were 3 I brought my non golfing wife along to enjoy the views. Even though WE WERE A 3 BALL the course enforced the rider cart fee of $45 on top of a $210 round! Like I get it if I’m taking an extra cart or something but again, we were 3 players so still 2 carts out. Alright so no big deal I think and pay the fee. After the round (around 4:30 pm) I decide to jump over to the chipping green to work for 10 minutes since I chipped poorly during the round. There’s plenty of other carts still out so I figure I’m not holding anyone up at the cart barn or bothering anyone since I’m using my own balls but the “assistant pro” comes out to tell me I’m not allowed to chip after the round without paying for a $25 range pass. So after I’ve already paid $215 in greens fees, $45 for the “rider” and over $100 for food and beers during the round, apparently they still didn’t have enough of my money. I get that my round was over but where has customer service gone? I went into the pro shop to ask if it was really necessary for him to treat paying customers that way and the same jerk employee asked if I wanted to “take it outside the pro shop” but I told him I wasn’t looking for a physical confrontation and just went home. I won’t be coming back to Quintero and recommend you don’t either.