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My friend I chose to drive 30 miles to the Santa Barbara Golf Club, as they offered golf carts during the this time of Covid. We paid for carts on Golfnow, then showed up and did not get one. We were told there were not enough carts available, so had to walk 4 hours up and down hills with a bad foot. Instead of a refund, we were given a waiver on a golf cart for the future. Unfortunately, there is no guarantee that we would have a cart available to us if we were to play again. Needless to say, we would not have driven 60 minutes round trip and paid the money if we knew that a cart was not guaranteed. We understand that there are more important things going on in the world right now, but this was very frustrating to us.