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Peel Village Golf Club
Played On 09/19/2020Unfriendly Front Staff
I visited this golf course and was told everyone needed to have their own Golf bag set in order to play. I share one with my partner and was not allowed to pay. We had already paid before we were told this and when asked for a refund, was told there was no means to get a refund. I am confused, how are you going to have a professional golf course and have your rules and then not have the means to give someone their refund? Is this a joke?
Meanwhile, the staff (young boy/teen?) at the front tent is super unfriendly. I’ve actually played at this course a couple times before and every time he gives us trouble. He almost treats you as inferior and that is very unacceptable. In fact, I’ve noticed him be friendly to everyone except people of colour and I am not one to cry wolf when it comes to calling out people for being racist. You’re a golf course ... in Brampton... do you not expect your customers to be of colour? Maybe you need to move your golf course into another city or give your staff more ethnicity/cultural sensitivity training.
Will not recommend this golf course to anyone.
Our sincere apologies for your experience. Can you please email RecConnects@brampton.ca with your contact info so we can discuss these incidents with you and improve our operations? – Peel Village Golf Course Staff