warrenstanley

This is the third time I've played this golf course and although it's a nice and challenging layout, my last two experiences have been spoiled by an over zealous and obnoxious ranger. On both occasions the ranger kept harassing us to speed up play saying that we had to finish in the stipulated 4 hours and 8 minutes. Whilst I respect they want to keep pace of play moving as not to hold up the field, on both occasions we weren't holding up any groups behind us. In fact this past Saturday when I last played there, the group behind us was an entire hole behind yet the ranger insisted we skip a hole because we were 16 minutes behind. When we told him we were not holding up the field, had a 73 year old in our group who could not move any faster even if he tried, and were playing in a tournament which generally takes longer, he responded that he didn't care, the course policy was 4 hours and 8 minutes not matter what the circumstances. No question this type of attitude flows from the top down so it speaks volumes about the management. What the place needs is to utilize some common sense. If a group is behind the stipulated pace of play and is holding up the field, ok enforce the policy. But if not, why ruin a customers unnecessarily? Make sure your guests know your policy before checking in and taking their money, like posting it on the board for all to see. Also, tell them, ahead of time if they fall behind the stipulated pace of play they'll risk not been able to play the full 18 holes or having the cops come and remove them from the course as was the case this past Saturday when we refused to skip a hole. Who needs this kind of experience when there are so many other choices around.