hammy380

BEWARE ---"THISTLE RAIN CHECK POLICY".

My group was scheduled to play March 11, 2017, but due to Snow, Sleet, and Wind they closed the course. We were issued 31 Rain Checks for this event. This year we were scheduled on Monday, March 12th, with 25 Rain Checks (6 could not make it this year), and the forecast for the day was a 100% chance of Rain. When I arrived at the course asked Bill working the counter what was their Rain Check Policy. I was told 5 holes or less you’ll get 18 holes. If it was 6 to 12 holes you would get 9 holes. Anything over 12 holes would be nothing, which many would consider fair. The lead groups only got to the 4th hole, and we all returned to the Club House, due to 25+ mile an hour winds and heavy rain. When I asked for 25 new Rain Checks, we were informed they wouldn't issue a new Rain Check on a Rain Check. I was told we had a year to use them, which would have been fine if we lived in the area. However, this was an annual golf trip where everyone lives at least 11 hours away.
After discussing to several Pro's and General Managers at our other courses for the trip, they felt this policy was unfair in this instance.

They at minimum issued the old rain check, which would expire by the end of the week. They stated we could come back between 4:00 and 5:00 PM for the remainder of the week and they would ATTEMPT to get us out on the course. I informed them that would be extremely difficult and/or impossible for the entire group, because:

1. Having all afternoon Tee Times of 12:30 to 1:15 at other courses, plus travel time.

2. Mostly Seniors between 62 to 75 years old.

3. Night encroaching around 7:00PM, and with their estimate time getting out, only gives 2-3 hours to play 18 holes.

Six guys managed to rush around and barely get 9 holes in before night fell.

At $82.00 X 25 =$2050.00 not a bad RIP OFF on mostly SENIORS.

BOTTOM LINE IS WE DIDN'T GET WHAT WE PAID FOR.

Can't comment on Course never got to play it.