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Providence Club
Played On 07/03/2020Never Been Early for a Tee Time and Denied Start
When we checked in we were told the pace was on time or even a little early.
We hit some range balls and went to the first tee 10 minutes early only to find the club... wanting to get their members only scramble started a little early had already started teeing off!!!
We were told we would have to go to the 10th tee and try to “squeeze” in between the other golfers already playing and then have to do the same on the front 9 when done with the back!!
Never in my life have I EVER been 10 minutes EARLY for my tee time only to be told I had missed it.
Really poor course management and rude and unacceptable golf etiquette!!
Very disappointed is all that can be said.
Golden Bear Golf Club at Indigo Run
Played On 05/22/2020Great Course Horrible Staff & Horrible Directions
This was my first time to ever visit Hilton Head Island so I knew nothing about the place.
I will cut to the chase.... Course was awesome staff was a bunch of jerks!!!
*This course's website lists an address and Golf Now lists a different address
*The GPS for both addresses takes you to a "Private home owner/members only" gate that you can't enter!
*Yes, the manager on duty (Jeff) spit out a couple of directions while I was on the beach with no way to record his directions so I wrongly assumed that the correct entrance couldn't be that far away from the "private" entrance.
*Well I was incorrect (first time tourist on the island again) and Jeff ripped me on the phone for not remembering his rapid set of directions over the phone.
*And to get from the "private" gate where you can actually see the clubhouse to the gate you can enter took another 30 MINUTES!!
*After running full speed from the parking lot like the speed golf reality show on the Golf Channel I got in my cart and to the starter at 12:24 pm with a tee time of 12:24 pm
*The starter says man I'm sorry but the other three people were here early so I just sent them on out to start the round.
* I said is that them on the 1st Tee going now and the answer was yes but you can't go join them as they are already on the Tee.
*I did get my round in filling in an open spot a couple of groups later but by then the mindset was toast and the round sucked!!
It is inexcusable that both the course website and Golf Now do not have anything indicating that you have to go to a different address that is not even listed just to get to the place to play golf!!
Good luck to any other first timers to Hilton Head Island looking to play golf a this place!!
Thank you for your review! We apologize that you didn't enjoy your round with us. We strive to provide a great experience for all our guests, so we will use your review to help us improve moving forward. Thank you again and we hope you'll give us another try in the future!
Hello srhulsey. Thanks for the review. We apologize that you had this experience. We take single star feedback very seriously at our course. Please reach out to our team in the golf shop to discuss this further. We always appreciate the feedback. Thank you for playing Providence Club.