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Chinook Winds Golf Resort
Played On 04/08/2020Rudest and worst pro shop ever!!!! Never got to play for Paid Round
I booked a tee time on Golfnow. I paid for a tee time for April 8th. Showed up and the clubhouse was locked with a sign that they were closed through March 31st. So with paid tee time I approached the first tee to see if anyone was on course. I started my round because I saw groundskeepers. So one of them came over and told me that they were still closed. So I told them I had my receipt. Head groundskeeper Keaton said he would get me a rain check. I called back a few weeks later after they were reopened to set up a time and he said just call pro shop and tell them I said you have a rain check. I called and talked to Marci and she was rude, told me she wasn’t giving me a rain check, claimed they didn’t get paid from Golfnow and was no help. Didn’t offer to reach out to Golfnow. Called the Head groundskeeper just a guy that mows grass. My wife who was hearing the phone call on speaker was appalled and said that was the worst customer service. Called back to talk to management no answer for 3 straight calls at 1:45pm. I would never golf here!!!!!! Ever!!!