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Thank you for the additional feedback. If you used a third-party agency to book your round, then it is true that our policy – per our user agreement – is to hold discounted rounds to their scheduled tee times, which could explain why our starters didn’t send you out early. This is especially the case when teeing off earlier would result in a higher price point. You are correct that we don’t generally allow carts in the parking lot before a round. Unfortunately, we have had a lot of experience with people trying to load alcohol onto the carts, which puts our liquor license in jeopardy. We know that this can be an inconvenience for other players, and apologize for any difficulty this might have caused you. We are also truly sorry for any unpleasantness caused by our staff – please know that we will work to make sure that they get players out in a friendly, efficient manner. Thanks again for sharing your thoughts with us and for helping us to be a better course!

First off, our group arrived a good twenty minutes early, there was know one on the first tee and we could have been sent off early. Your cart guys were just talking away with each other not even noticing that fact.then I realized I had forgotten something in my car and went to drive out to the parking lot to retrieve it and got dressed down that I was not allowed to do this,because twenty year olds use this"tactic" to conceal beer in their bag. I'm not a twenty something and I don't bring beer to the golf course.then when it was our time to go they were still jabbering with each other and we had to say can we go now! I think they need some retraining.as for the five hour round it could have been avoided by a marshal moving the group in front if us along, just goes to show you how one foursome can back up the whole golf course!

Thank you so much for sharing your feedback. We're glad you enjoyed our Robert Trent Jones layout and agree that it's a great golf value! We are sorry to hear that our cart staff didn't treat you well. We generally receive positive comments about our staff, so we're definitely disappointed to learn that you didn't receive good service from them. If there was a specific problem, we hope you'll let us know so we can address it with them. You are correct that there wasn't a marshal on the course the afternoon you played. The course was slow that afternoon, so we sent our marshal home early. That's why we're surprised that it took you five hours to complete your round. As far as we were aware, rounds that day were playing at a typical 4-4 1/2 hours. We are sorry that the pace diminished your enjoyment of your round, but are glad to hear that you'll be back for another visit. We look forward to having you play with us again soon!